Legal notice
Legal Notice
This Legal Notice provides information about the ownership, operation, and permitted use of www.thenorvas.com.
Use of this website is also governed by our Terms of Service, Privacy Policy, Shipping Policy, and Return & Refund Policy.
Website Operator
This website is operated by:
Norva
Website: https://www.thenorvas.com
Email: norvaasupport@gmail.com
Norva operates exclusively as an online business. We do not operate a physical retail store, showroom, or customer service counter at this address.
This mailing address is not an authorized return location unless our support team provides written return instructions.
General Information
Norva operates an ecommerce website dedicated to selling physical consumer products to customers in supported countries and regions.
Products, payment methods, shipping options, and availability may vary according to the customer’s location.
Acceptance and Related Policies
By accessing or using this website, you acknowledge that your use is subject to this Legal Notice and our applicable website policies.
Purchases made through this website are governed by the Terms of Service and the policies presented during checkout.
Nothing in this Legal Notice limits any consumer right that cannot legally be waived.
Accuracy of Website Information
We make reasonable efforts to keep product descriptions, prices, photographs, availability, policies, and other website information accurate and current.
- However, the website may occasionally contain:
- Typographical errors.
- Technical inaccuracies.
- Outdated availability information.
- Pricing or promotional errors.
- Minor differences in colors or appearance caused by screens, lighting, or manufacturing variations.
We may correct errors and update website content when necessary.
If an error materially affects an order that has already been submitted, we will contact the customer and provide appropriate options, which may include confirming the corrected order or receiving a cancellation and refund.
Permitted Use of the Website
You agree to use this website only for lawful purposes.
You may not:
-
Use the website for fraud or unauthorized activity.
-
Attempt to gain unauthorized access to accounts, systems, or information.
-
Upload or transmit malware, harmful code, or disruptive technologies.
-
Interfere with the operation or security of the website.
-
Collect personal information without authorization.
-
Infringe intellectual property, privacy, or other legal rights.
-
Use automated tools to scrape or commercially exploit website content without permission.
-
Misrepresent your identity, payment authority, or purchase information.
We may restrict access when reasonably necessary to protect customers, systems, legal rights, or the security of the website.
Website Availability
We make reasonable efforts to maintain the availability and security of our website.
We do not guarantee that the website will operate continuously or be completely free from technical errors, interruptions, or security incidents.
Access may be temporarily affected by:
-
Maintenance or updates.
-
Hosting or connectivity failures.
-
Cybersecurity incidents.
-
Third-party service interruptions.
-
Events outside our reasonable control.
Where permitted by law, Norva is not responsible for losses caused solely by temporary website interruptions that were outside our reasonable control and could not reasonably have been prevented.
This section does not exclude liability arising from our negligence, misconduct, or any responsibility that cannot legally be excluded.
General Information Disclaimer
Website content is provided for general commercial and informational purposes.
Product descriptions, care information, sizing information, photographs, and promotional materials are intended to help customers make informed purchasing decisions.
Customers should review all available product information before ordering and contact norvaasupport@gmail.com if clarification is needed.
Nothing on this website constitutes legal, medical, financial, tax, or other professional advice.
Product Information and Expectations
We make reasonable efforts to accurately represent our products.
Colors, dimensions, texture, shape, and appearance may vary slightly because of:
-
Screen settings.
-
Lighting conditions.
-
Photography.
-
Measurement methods.
-
Normal manufacturing variations.
These minor variations do not affect any right involving a product that is defective, materially different from its description, unsafe, or otherwise nonconforming under applicable law.
We do not promise results or characteristics that are not expressly stated in the product description.
Product Use and Safety
Customers should use products only for their intended purpose and follow any care, sizing, safety, and usage instructions provided.
Customers should stop using a product if it becomes damaged or creates a potential safety concern.
This section does not transfer responsibility for product defects to the customer or limit any mandatory product safety right.
Warranties and Consumer Rights
The website and its digital functionality are provided on an “as available” basis to the extent permitted by law.
We do not guarantee that every website feature will always be uninterrupted or error-free.
Products sold through Norva remain subject to:
-
Any express written warranty provided with the product.
-
Applicable implied warranties.
-
Rights relating to defective, unsafe, or misdescribed products.
-
Mandatory statutory guarantees and consumer remedies.
-
Any protection that cannot legally be waived.
Nothing in this Legal Notice excludes or limits warranties or consumer rights that applicable law requires.
Limitation of Liability
To the fullest extent permitted by applicable law, Norva will not be liable for indirect, incidental, special, punitive, or consequential losses that were not reasonably foreseeable when the transaction or website use occurred.
Nothing in this Legal Notice excludes or limits liability for:
-
Fraud or fraudulent misrepresentation.
-
Intentional misconduct.
-
Gross negligence where applicable.
-
Personal injury or death where liability cannot be excluded.
-
Defective or unsafe products where liability cannot be excluded.
-
Breach of mandatory consumer rights.
-
Any other responsibility that applicable law does not permit us to exclude.
Any monetary limitation of liability will apply only where legally permitted and will not reduce mandatory remedies available to consumers.
Shipping and Third-Party Providers
Norva may use third-party providers for:
-
Website hosting.
-
Payment processing.
-
Order fulfillment.
-
Shipping and tracking.
-
Analytics.
-
Customer support.
-
Other operational services.
Although we do not control every action of independent providers, this does not eliminate Norva’s responsibilities as the seller where applicable law makes us responsible.
Shipping times are estimates unless expressly guaranteed. Delays, losses, and delivery issues are handled according to our Shipping Policy and applicable law:
https://www.thenorvas.com/policies/shipping-policy
International Purchases
Customers are responsible for providing accurate delivery information and reviewing any import requirements that apply in their country.
International orders may be subject to customs duties, import taxes, or local charges unless these amounts are included during checkout.
Norva will not knowingly ship products to destinations where shipment is prohibited.
Nothing in this section transfers to the customer a legal responsibility that applicable law assigns to Norva as the seller, exporter, importer, or trader.
Third-Party Links
This website may contain links to websites operated by third parties.
We do not control and are not responsible for the content, availability, security, policies, or practices of external websites.
Visiting a third-party website may be subject to that provider’s own terms and privacy policies.
Relationship With Shopify
Our online store is hosted using Shopify’s ecommerce platform.
Purchases made through www.thenorvas.com are transactions between the customer and Norva. Shopify provides ecommerce technology but is not the seller or fulfiller of Norva products.
Certain Shopify-supported features may also be governed by Shopify’s applicable terms and privacy notices.
Intellectual Property
Unless otherwise stated, website content—including Norva branding, logos, original text, photographs, graphics, designs, videos, page layouts, and other materials—is owned by or licensed to Norva.
This content is protected by applicable copyright, trademark, and other intellectual property laws.
Without prior written permission, you may not:
-
Copy or reproduce protected content.
-
Modify or distribute protected content.
-
Republish content for commercial purposes.
-
Use Norva branding in a misleading manner.
-
Sell, sublicense, scrape, or commercially exploit website materials.
Third-party trademarks, characters, artwork, and content remain the property of their respective owners.
Responsibility for Unlawful Misuse
To the extent permitted by law, users are responsible for direct losses caused by their unlawful misuse of the website, infringement of third-party rights, or material violation of applicable policies.
Users are not responsible for losses caused by Norva, our service providers, or circumstances outside the user’s reasonable control.
Nothing in this section creates an indemnification obligation that would be unlawful or unfair under applicable consumer law.
Events Beyond Our Control
We are not responsible for delays or failures caused by events outside our reasonable control, including:
-
Natural disasters.
-
Severe weather.
-
War or civil unrest.
-
Government actions.
-
Customs disruptions.
-
Labor disputes.
-
Carrier or supplier interruptions.
-
Widespread internet or technology failures.
-
Cyberattacks.
-
Public health emergencies.
We will take reasonable steps to reduce the effects of such events.
This section does not eliminate any right to cancel an order, receive a refund, or obtain another remedy when required by applicable law.
Governing Law
This Legal Notice is governed by the laws of the State of Wisconsin and applicable federal laws of the United States, without regard to conflict-of-law principles.
If you are a consumer located outside Wisconsin, this provision does not deprive you of mandatory rights or protections available under the laws of your habitual residence.
Severability
If a provision of this Legal Notice is found invalid, unlawful, or unenforceable, it will be limited or removed only to the extent necessary.
The remaining provisions will continue in full force.
Changes to This Legal Notice
We may update this Legal Notice to reflect changes in our website, business practices, or legal obligations.
Material changes will be communicated where required by law. The updated version will display a revised effective date.
Changes apply prospectively and do not remove rights connected to orders already accepted.
Contact Information
Questions about this Legal Notice may be sent to:
Norva
Website: https://www.thenorvas.com
Email: norvaasupport@gmail.com
Business mailing address:
1755 E Mason St
Green Bay, Wisconsin 54302
United States
Norva is an online-only business. This address is not a physical retail store or an authorized return location unless our support team provides written instructions.